FAQ
Find answers to our most frequently asked questions.
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What is Fruity Spores' mission?
Fruity Spores aims to empower individuals with education, tools, and guidance for responsible and effective research, promoting wellness, innovation, and spiritual growth.
What sets Fruity Spores apart?
Our commitment to quality, safety, and education, backed by 11+ years of experience, ensures unparalleled innovation and reliability.
Do you provide resources for beginners?
Yes! Our team offers podcasts, guides, and personal experiences to support enthusiasts at all levels.
How do you ensure product quality?
Every product is meticulously crafted in our state-of-the-art lab, adhering to strict safety and quality standards.
Do you sell mushrooms?
Fruity Spores does not sell mushrooms or any illicit substances. All pictures are for informational purposes only.
Can I learn about responsible use?
Absolutely. We emphasize education on safe and effective practices, focusing on personal growth and wellness.
Do you offer bundle packs?
Yes, we provide curated bundles for those looking for comprehensive solutions.
How do I store products?
Store refrigerated. Optimal temperature for storage is 2-8C. When ready to use, bring to room temperature.
If frozen, your product will be fine to use as long as it was not exposed to air. However, prolonged freeze time may damage the product viability.
How long is the shelf life?
For optimal viability, use within 6 months if stored properly.
How do I receive the Military discount?
Military discount of 25% off entire order will be provided to all past and active duty. Please email info@fruityspores.com with a picture of your ID/VA card.
Are your podcasts free to access?
Yes, our podcasts are freely available to anyone interested in learning about cultivation and responsible use.
Is this legal?
Yes, as of 1/2/24, the DEA has responded
to the status of spores and cultures under the Controlled Substance Act
(CSA). Please see link for official statement.
Please note: It is your responsibility to check with your local state laws.
What is Fruity Spore's approach?
Fruity Spores embraces the exploration of mushrooms' unique qualities, focusing on their potential to enhance personal growth and mindfulness, all while encouraging responsible practices and education.
What is the Return & Refund Policy?
At Fruity Spores, we are committed to
ensuring your satisfaction with our spore and culture products. Please
review the following guidelines regarding returns and refunds:
Sterility Guarantee: We offer a sterility guarantee of 100% on all spore and
culture products for 30 days after the date of purchase. To be eligible
for a full refund, items must be returned in unused condition.
Quality Concerns: If you have any concerns about the integrity of your syringe(s), please contact us at info@fruityspores.com
within seven days of receiving your order. Refrain from removing the
syringe(s) from its packaging until we've had the opportunity to assist
you. If deemed necessary, we will promptly dispatch a replacement
syringe. In certain instances, we may provide a prepaid return postage
label for the return of the problematic syringe.
Shipping Damage: While we take every precaution to ensure secure packaging, if
your spores or culture products arrive damaged during shipping, please
email us a clear photo of the damaged product within seven days of
delivery. We will send you a replacement product within 24 hours.
Address Accuracy: It is your responsibility to provide accurate shipping
address and name information. Please double-check the shipping address
provided before submitting your order. Items returned or lost due to an
incorrect or invalid/undeliverable address will not be eligible for a
refund.
Order Cancellation: Orders can be canceled as long as they have not been shipped. Please email us at info@fruityspores.com to request an order cancellation. Refunds for canceled orders take 1-2 days to process.
Research Satisfaction: If you encounter any issues with your research or are
unhappy with your purchase, please email us to discuss potential options
for a special discount on a replacement.
Please feel free to contact us at info@fruityspores.com if you have any further questions or concerns regarding our return and refund policy.
Thank you for choosing Fruity Spores for your microscopy needs.
How can I contact Fruity Spores?
You can reach us at info@fruityspores.com or visit www.fruityspores.com.